Payment Policy

Thank you for choosing Ruxley for your purchase. We are committed to providing you with a smooth and secure shopping experience, and our payment policies reflect this dedication to excellence at every step.

Accepted Payment Methods

We offer multiple secure payment options to make your shopping experience convenient and flexible:

Shop Pay

Shop Pay provides a fast, secure checkout experience with the option to split your purchase into installments.

Shop Pay Installments - Split your purchase into manageable payments:

  • Pay in 4 interest-free installments
  • Automatic payments every 2 weeks
  • No hidden fees when you pay on time
  • Available for qualifying purchases

Credit & Debit Cards

We accept all major credit and debit cards:

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover

Digital Wallets

For your convenience, we accept popular digital payment methods:

  • Apple Pay - Pay securely with Touch ID or Face ID
  • Google Pay - Quick checkout with your saved payment methods
  • PayPal - Use your PayPal account or pay as a guest

Security & Protection

Your Security is Our Priority

Every transaction is protected by industry-standard security measures:

  • SSL Encryption - All payment data is encrypted during transmission
  • PCI Compliance - We meet the highest payment card industry security standards
  • Fraud Protection - Advanced monitoring systems detect and prevent suspicious activity
  • Secure Processing - Your payment information is never stored on our servers

Shop Pay Protection

When you use Shop Pay, you're covered by comprehensive purchase protection and dispute resolution services.

Transaction Details

Currency

All transactions on our website are processed in USD ($), ensuring transparent pricing for our US customers.

Payment Processing

  • Payments are processed immediately upon order confirmation
  • You'll receive an email confirmation once your payment is successfully processed
  • Orders are typically fulfilled within 1-2 business days after payment confirmation

Authorization Holds

For credit and debit card transactions, we may place a temporary authorization hold on your account. This hold ensures funds are available and is converted to an actual charge once your order ships.

Failed Payments

If your payment fails to process:

  • Check that your billing information matches your card or account details
  • Ensure sufficient funds are available
  • Contact your bank or card issuer if the issue persists
  • Reach out to our customer service team for assistance

We'll hold your order for 24 hours to allow time to resolve any payment issues.

Billing Information

Accuracy Matters

Please ensure your billing information is accurate and matches your payment method:

  • Full name as it appears on your card or account
  • Complete billing address
  • Correct zip/postal code
  • Current email address for confirmations

Address Verification

For your security, we verify billing addresses for all credit card transactions. Orders may be delayed if billing information cannot be verified.

Refunds & Returns

Refunds are processed to your original payment method:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days
  • Shop Pay: 5-7 business days
  • Digital Wallets: 1-3 business days

Processing times may vary depending on your financial institution.

Need Assistance?

Our support team is ready to help with any payment questions or concerns:

Get in Touch:

Email Us: info@ruxley.us

Call Us: +1 775-980-2006

Address: 40 E Works St, Sheridan, WY 82801, USA